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Florida State University
Location & Hours:
  C6124 University Center
  Monday- Friday, 8am - 6pm
OTC Satellite Help Desk
  Monday- Friday, 9am - 4pm
  Walk-ins Welcome! Oglesby Union
Contact: send mail
Phone: 850-644-HELP (4357)
  
JES WEBMAIL OVERVIEW fsu.edu
AOL users: You must use Internet Explorer 6.0+, Firefox, or
Safari when using webmail.fsu.edu to access your upgraded email account.
During the volunteer upgrade period - all email forwarding will stop. Login to webmail to reinstate the forwarding in the Options->Mail->Settings.
  The webmail interface has changed with the new JES system, but the login page will remain the same to facilitate a smoother transition.. To access you new account on JES just visit the link webmail.fsu.edu. Enter your same username and password and use the dropdown box to choose your server. These are the same username, password and server you used before your email was upgraded.
   
  NOTE* choose the same server name as you would before the upgrade. The interface will automatically direct you to the new JES webmail.

Viewing your Inbox

  Once you have entered the username and password successfully you will see a screen like below, JES is designed to look similar to a lot of email clients you may be used to. It also functions in much of the same way, on the left side will be your mailboxes and any subfolders you may have. By default Inbox is the folder that is selected when you first sign in, so on the right will be messages listed in the Inbox like below.
   

Reading a Message
  To read a message just click on the message header and it will expand to show the message in its entirety, along the top you will see several options you can take with this message. They are:
 
  • Delete - Choose this option to delete the current message
  • Reply - Choose this option to send a reply to the sender
  • Reply All - If message is to more than one person, choosing this will send your response to all parties.
  • Forward - Copy the message and send to someone else who may be interested as an attachment
  • Forward Inline - Copy the message and include it in the message you send to someone else
  • Add Addresses - This will add the parties listed in the headers to you address book
  • Close - Choose this to exit this message
   

Composing a Message
  To write a message to someone using the JES system just click on the Compose icon in the top left of the screen, this will bring up a window where you can type your message. The process of composing a message only requires three basic parts, but there are several options to help make the most of your message writing experience.
 
  • To (Required) - Enter the email address of the person you'd like to write in this box
  • CC (Optional) - carbon copy, enter address of others who you'd like to also see this message
  • BCC (Optional) - Blind Carbon Copy, same as CC but recipient will not see the address of others you sent this to.
  • Subject (Required) - Enter the title of your message, this will be seen in the message headers.
  • Body (Required) - Enter the contents of your message, there are options for formatting your text along the top.
  • Priority (Optional) - Defaults to normal, give your message higher priority to get it more noticed.
  • Request Reciept (Optional) - Want to know if your message was actually read? Choose this option.
   
  If you are done with the message all you need to do is click on the Send button, and your message will be on its way! There are also several options along the top that you can choose such as add attachments, spell check, and Save Draft saves a copy of your message for later access.

Address Book
  The JES also provides you with an address book in which you can save contacts, it's fairly simple to use and will even import and export contacts from you email clients. Which can be a great way to keep your address book backed up if it ever gets lost or corrupted, to access your address book simply click on the Address Book tab along the top. On the initial page you can easily add a contact to the address book using the four boxes provided, once you have entered their contact information just click Add Contact to add to your contacts. Make sure you have Personal Address Book selected (rather than Corporate Directory).
   
  To set your preferred address book - go to 'options' and choose personal from the list shown below:
   

Importing an Address Book
  You may need to export your address book first, here is how to export your contacts from Outlook.
 

To import or export an Address Book with JES simply click on the icon for Import/Export along the top of the window, this will pop up a window that looks like the one below. To import an address book from a client you're currently using simply use the browse button to locate the address book, then choose the type of client it's associated with and click on the Import button. Then it should process the address book and add it into your contacts! To export your address book simply choose which format you would like it stored in and click on the Export button, then you will be prompted on where to save the address book file. Once it's saved you may need to import it into your specific email client's, refer to your clients documentation on how to do this.
   

Mail Filters
 

There may be times you want to manipulate emails that are coming into your email account, such as moving them into a specific folder or even deleting them. JES offers a mail filter option for performing this function.
  To access the mail filters simply click on the Options tab along the top, then the Mail tab, and finally the Mail Filters tab as shown in image below.
   
  This will bring up the screen that you see below, the window will show your different mail filters you have already set up and allow you to manage them.
   

Adding a new Mail Filter
  To add a new mail filter simply click on the button New in the Mail Filters window, this will pop up a screen as shown below. There are many options here for manipulating incoming email, simply choose your criteria in the For Incoming Messages section. Then specify what you want to do with that email in the Apply Message Actions section, you can tell it to move it to a specific folder, forward to another email address, and even discard it completely. Once you have made your choices simply click the Save button at the bottom and you will be returned to the previous screen, then you will see your new mail filter in the list.
   
  JES has many other options to make reading email easy and convienent for you, feel free to explore them and tweak the system to your desire!

Importing your CALENDAR to JES

  JES Calendar is in the vCalendar, iCalendar, iCal format (vcs / ics file). Outlook 2003 and earlier exports the calendar data into a flat cvs file. There are utlities for sale and for free that convert a flat cvs file into an ical format. Good news! Outlook 2007 exports the Calendar data into the iCal format so no third party software or steps are needed. Simply import the ical Calendar into JES following the steps below.
  You will first need to export your calendar from Outlook. Here are the instructions for that.
  For this purpose I have used the free utility Yahoo CSV to iCal Convertor. Proceed to step 2 after converting your calendar into cvs format.
   
  Your ical is now ready to import into JES
  Choose the import on your JES Calendar page. This is where you will 'browse' to your calendar converted by the above Yahoo tool
   
  In the upper righthand corner of your calendar is the choice to manage your calendar.
   
  You can change the time zone, etc. here.